Terms and Conditions

• You are making a booking directly with the hotel.
• Please review the booking and cancellation policies carefully. In case of any changes or cancellations, the specified cancellation penalties may apply.
• You may be required to provide the form of payment and valid identification during check-in.
• Additional inclusions not listed in your booking may be chargeable.
• Early check-in or late check-out is subject to room availability.
• For refundable bookings, refund processing may take between two to four weeks to reflect on your credit card or bank statement, after deducting applicable bank or card charges. The processing time depends on the bank’s procedures.
• Gatherings and parties of any nature are not permitted in the rooms. The hotel reserves the right to evict any additional occupants.
• This reservation is non-transferable.
• The hotel reserves the right to deny entry or ask guests to leave due to inappropriate conduct, behaviour, or any safety, security, or medical concerns. This includes failure to follow staff instructions, discriminatory behaviour, harassment, or endangering others.
• Guests must present original proof of identity upon arrival.
• All hotel assets and property must be treated with care. Any proven damage (movable or immovable) caused by the guest may result in applicable charges.
• The hotel is not responsible for any damage to or disappearance of vehicles parked on the premises. Guests are advised that the parking area is not monitored, and the hotel bears no responsibility for items left in the vehicle.

Privacy Policy

• This privacy policy outlines how we use and protect any information provided by guests when using this website.
• We are committed to ensuring that your privacy is protected. If we ask you to provide identifiable information while using this website, you can be assured that it will be used only in accordance with this policy.

Disclaimer Policy

• The information on this website is for general purposes only. While we endeavour to keep it accurate and up to date, The Hamuse Hotel makes no warranties—express or implied—regarding the completeness, accuracy, reliability, suitability, or availability of any content, services, or products on the website. Any reliance on such information is strictly at your own risk.
• In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss, or any loss arising from data or profit loss related to the use of this website.
• Through this website, you may link to other websites not under the control of The Hamuse Hotel. We have no influence over the nature, content, and availability of those sites. The inclusion of such links does not imply endorsement of their views.
• We strive to keep the website functional and running smoothly. However, The Hamuse Hotel takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Refund Policy

• Whenever a refund is applicable, we will process the refund directly to the customer’s bank account as appropriate.
• The above is a reference for the terms and conditions. You may make changes as per the hotel’s T&C and ask the website provider to update the finalised terms and conditions on the website. We can also update the terms and conditions on the booking engine. Once updated, we can check with the Airpay team to proceed with onboarding.